Get In Touch

GENERAL ENQUIRIES

Whether you are enquiring about coffee to your home, workplace or business, or something else, please use the form below to send us an email. We'll respond within 2 business days.

CONTACT US

Do you have questions about our Friend of Merlo loyalty program?
View Friend of Merlo FAQ's
PHONE | 1800 637 567
EMAIL | info@merlo.com.au
Our Customer Support team can be contacted Mon-Fri from 7am-5pm AEST (excl. QLD public holidays). For existing customer after-hours emergencies call +61 410 653 370.

ADDRESS | Head Office - Brisbane
320 Fison Ave East, Eagle Farm QLD 4009

Find Store Location Near you

We have 06 stores throughout “Country” and more in works. Complete the search details below to find a Ella store near you.

WE WOULD LOVE TO HEAR FROM YOU!

Please complete the form below and we'll get back to you within 2 business days. Our Customer Support Team is available from Monday to Friday from 7.00am - 5.30pm AEST (excluding Queensland public holidays).

AFTER HOURS EMERGENCY?
If you're an existing customer and have an emergency, please contact our after hours number on 0410 653 370.

FRIEND OF MERLO ACCOUNT ENQUIRY?
Be sure to visit our detailed Friend of Merlo FAQ page.

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