$10 from each Bean Drive item purchased will go to:
If you are chasing big dreams fuelled by exceptional coffee, then you’ve come to the right place.
With an Italian heritage and a heart for hospitality, Merlo Coffee is a proudly Australian, family-owned and operated business. Globally sourced, ethically traded, and locally roasted in Brisbane, we have been mastering the craft of specialty coffee since 1992.
As you will see, we go above and beyond for our wholesale partners, offering the very best coffee, equipment, training, and ongoing support in the industry. What’s more, our 24/7 emergency hotline and network of specialised technicians will ensure you’re well cared for, should you need assistance with equipment or run out of stock.
“We have increased our coffee sales by 30% since bringing Merlo on board and are still growing after just six months.” - Scholar & Co. Melbourne University
For over three decades, we’ve roasted our way to become one of Australia’s leading coffee brands. Our passion for freshly roasted coffee and dedication to exceptional customer service drive us to be more than just a coffee supplier. Proudly serving over 1,500 wholesale customers and operating 17 Merlo-owned cafés, we know what it takes to make a great coffee – and run a successful business.
Blending coffee is rooted in the desire to create a coffee that transcends the limitations of single origin coffees. Mixing coffee beans from several origins allows our roasters to balance and complement different flavours, resulting in a more nuanced and satisfying cup.
Our Signature blends take this concept to new heights - combining beans to produce an exceptional brew that goes beyond the sum of its parts. The goal is not only to showcase individual flavours, but to craft an experience – a journey through a myriad of flavour notes that dance on your palate. We have eight Signature Blends, something to suit every business.
“Merlo provides exceptional support, ensuring our high-turnover business operates smoothly with reliable supplies and equipment servicing. We chose Merlo for its renowned taste and because it's a well-known family-owned brand based in Brisbane. their outstanding service is exemplified by our account manager's responsiveness to all our requests over the years. Featuring the Merlo brand in airports helps us attract a diverse demographic of travellers passing through Brisbane and Gold Coast airports.” - A.R.E - Gold Coast Airport & Brisbane Airport
Running a café requires efficiency, simplicity, and dependability, and we're here to support you every step of the way. Our friendly and dedicated customer service team is always available to provide expert advice and troubleshoot, answer delivery questions, offer general support, or streamline your ordering process. Plus, our online B2B platform is open 24/7, making it easy to source coffee and essentials anytime.
Each order is hand-packed with our freshly roasted coffee by our skilled warehouse team and delivered right to your doorstep. We take pride in putting your needs first, whenever you need us.
“It’s a true partnership. We have built a great relationship with the entire Merlo Coffee team, which has allowed us to deliver quality espresso and service to our customers. Our fantastic sales representative is always checking in on us to ensure our equipment, training, marketing, and coffee supply are all up to date. We couldn’t be happier with their personalised business approach.” - Wildpear Café – Dural NSW
Our dedicated team of Account Managers and certified Barista Trainers integrate seamlessly into your business from the start. They bring a wealth of industry knowledge and practical skills driven by a genuine commitment to your success.
Understanding the importance of a flexible training environment, we customise our programs to align with your unique requirements and adapt as your needs change. Whether you prefer one-on-one sessions, group training, or virtual classes, we nurture our partners with the best coffee training in the business.
“From serving 15kgs a week to now over 80kgs, Merlo have supported our growing needs every step of the way, with as much attention as they did from day one.” - Farmhouse - Kedron, QLD
We know that every café has its own unique needs when it comes to machinery. That's why we steer clear of the one-size-fits-all approach. Our extensive experience helps you select the ideal equipment to contribute to your café's success.
With connections to leading industry suppliers, we tailor your equipment choices to align with your needs and budget. We consider volume, functionality, reliability, branding, and visual appeal, to find the perfect fit for your business.
We collaborate with top-tier suppliers known for their reliability, design excellence, and craftsmanship, such as La Marzocco, San Remo, and Wega. Our range also includes grinders from Mazzer and Anfim, Puqpress electronic tampers, as well as automated commercial machines tailored to your requirements.
Our commitment doesn't end at installation. We provide ongoing support through repairs and maintenance, all backed by our 24/7 on-call service, ensuring uninterrupted operations for your business.
“We have worked with Merlo for 18 years and the level of support and communication we receive is just as amazing as the coffee itself. Over all these years, nothing is ever a problem. So many issues can arise each and every day in a café. If we ever have an issue with the machine or grinder, which is very rare, Merlo is straight onto it, and our downtime is minimal. This instils great confidence in our partnership with them. People see the Merlo sign and know they will get a good coffee.” - One on La Balsa Café, Buddina – Sunshine Coast, QLD
Our barista training program encompasses essential skills such as perfecting extraction, milk texturing, pouring techniques, presentation, cleaning practices, equipment maintenance, and troubleshooting.
We can even enhance your customers' appreciation for specialty coffee. From exploring coffee origins and processing methods to understanding cupping, grading, and the elements that shape flavour profiles, we help you showcase every aspect of sourcing, roasting, and brewing an exceptional cup.
“Switching to Merlo Coffee has been one of the best decisions for Kings Beach Surf Club. The quality difference was clear from the start, delighting our patrons and quickly making Merlo Coffee a favourite. Merlo’s exceptional support stands out. From our first meeting to implementation, they ensured a smooth transition, addressing every concern promptly and professionally. Their training sessions have been invaluable, boosting our staff’s confidence and enhancing our customer service. Choosing Merlo Coffee has elevated our offerings, earning us great reviews, We highly recommend Merlo Coffee to any business seeking an exceptional coffee experience.” - Pavilion Café, Kings Beach – Sunshine Coast, QLD
Leverage the strength of Merlo, a brand with over three decades of experience. With our in-house design team and access to a network of industry-leading suppliers, we provide marketing solutions that drive brand awareness and increase foot traffic to your venue.
From branded assets such as umbrellas, barriers, signage, A-frames, ceramics, and takeaway cups to co-branded t-shirts, events, and social media support, Merlo helps you build an enduring reputation for great-tasting coffee. Your success is our success.
“Since opening Espresso Engine in 2007, we have expanded our footprint across six locations and with each new store opening, Merlo has helped refine our offer and strengthen our brand identity. From assistance with store fit-outs, to custom blends, cups, and packaging, it’s their ongoing support that helps us maintain our status as Brisbane’s most trusted coffee.” - Espresso Engine - Brisbane, QLD
Merlo is your one-stop shop for all your café consumable needs. We simplify your supply chain with a single delivery fee and comprehensive tracking information, providing everything you need to keep your business thriving.
Beyond our renowned coffee offerings, we stock a wide selection of sugars, syrups, powders, teas, cups, trays, and various types of milk. Our tea blends, carefully crafted by T2, range from classic favourites to unique and extraordinary flavours, ensuring there's something for everyone.
We partner with The Alternative Dairy Co to cater to different dietary preference. For customers with a sweet tooth, our Choc Beans make for an irresistible retail option. Additionally, our exquisite range of syrups and powders, including the indulgent Merlo drinking chocolate, is ideal for creating a rich and decadent hot chocolate. All these products are available to you as a wholesale partner with Merlo.
For over 30 years, Merlo has forged strong global relationships with farmers, ensuring access to the finest quality coffee beans. We collaborate closely with select growers committed to delivering top-tier specialty coffee.
Each step in their process—whether selecting the right plants to cultivate, pruning, or harvesting and processing—demands precision and expertise. Direct from origin, our global partnerships are ethical, traceable and enduring. As a family owned and run business, we equally care for the wellbeing of the communities we source from.
At Merlo Coffee, sustainability is at the heart of what we do. From our zero-emissions policy to our solar infrastructure, compostable waste management, and our quest to keep 3 million takeaway cups out of landfill, we are dedicated to environmental stewardship.
*Our impact in association with Biopak as at June 2023.
We recognise that consistently serving outstanding coffee day after day is crucial for the success and reputation of your business. Together, let's make it happen! Call us today at 1800 637 567 or complete the form below to learn more about joining the Merlo wholesale family.
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