Kato is a dedicated member of the Merlo team, joining in 2009 as a Store Supervisor and Barista. At the time she was balancing the demands of being a mum of two young girls, and so despite not being in a managerial position, she took on the responsibility of training four store managers, showcasing her natural ability to mentor.
In 2017, she transitioned into her current role as a Retail Coffee Trainer. Kato also spent a short time working as a Wholesale Customer Trainer, where she worked closely with our café partners, imparting her deep understanding of brewing methods and product quality.
Her commitment to excellence and passion for delivering exceptional coffee experiences make her an invaluable asset to the Coffee Training team.
Nikki is a dedicated member of the Merlo family, having embarked on her journey with the company in 2015. Her evolution within the Merlo ecosystem showcases her commitment and exceptional expertise in all things coffee.
Nikki's Merlo story began as a barista at Merlo's Bowen Hills Café, where she was quickly promoted to Supervisor and then Café Manager. Over time, her expertise extended to Merlo's Victoria Point and Southport Cafés. During the COVID-19 pandemic, she transitioned into a role within Merlo's Customer Service team. Her diverse background has given her a holistic understanding of all aspects of the business.
In early 2023, Nikki embarked on her latest adventure with Merlo as a Wholesale Coffee Trainer. Nikki's ability to provide valuable insights and training to Merlo's wholesale clients ensures the continued excellence and consistency in the coffee that Merlo is renowned for.
Jaden joined Merlo in 2021 as Shift Manager at our QUT Flagship Café, bringing his expertise from brewing beer at a small brewery. In 2024, he transitioned to our coffee training team, where his passion for coffee is contagious.
Beyond coffee, Jaden has a deep passion for music. He studied Music Production and is skilled in playing the guitar, banjo, and harmonica. His creative spirit extends to acting, having starred in multiple short films.
His creativity and diverse talents enrich his role as a coffee trainer, making every training session both informative, entertaining and inspiring.
COFFEE OF CHOICE | Iced long black.
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